Terms of Service

1. Overview

Aletheia is an AI-powered educational tutoring platform designed for children, managed by their parents or legal guardians ("Parents"). The platform provides personalised learning experiences through conversational AI tutors, quizzes, and progress tracking.

2. Eligibility and Accounts

• You must be at least 18 years old (or the age of majority in your jurisdiction) to create a parent account.
• Child profiles may only be created by a parent or legal guardian who has accepted these Terms.
• You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account, including child sessions.
• You agree to provide accurate information and to keep it up to date.

3. Acceptable Use

You agree not to:

• Use the platform for any purpose other than educational tutoring
• Attempt to circumvent safety filters or content moderation
• Share account credentials with unauthorised individuals
• Use the platform to collect data about other users
• Attempt to reverse-engineer, decompile, or extract our AI models or systems
• Introduce malicious content, scripts, or automated bots
• Use the service in any way that violates applicable laws

4. AI Tutoring — Limitations

Aletheia uses artificial intelligence to provide educational support. You acknowledge that:

• AI is not infallible. Responses may occasionally contain errors. Aletheia is a supplemental learning tool, not a replacement for formal education or professional tutoring.
• Content is age-adapted, not guaranteed. We make reasonable efforts to ensure content is appropriate for the child's age range, but parents should monitor usage and report any concerns.
• No professional advice. Aletheia does not provide medical, psychological, legal, or other professional advice.

5. Subscriptions and Billing

• Access to Aletheia is offered through subscription plans as described on our Pricing page.
• Subscriptions renew automatically at the end of each billing period unless cancelled.
• You may cancel at any time through the Parent Dashboard. Cancellation takes effect at the end of the current billing period.
• We reserve the right to change pricing with 30 days' notice. Existing subscribers will be notified via email before any price change takes effect.
• Refunds are handled on a case-by-case basis. Contact support for refund requests.

6. Intellectual Property

• The Aletheia platform, including its design, code, AI models, and educational content, is owned by Aletheia and protected by intellectual property laws.
• Content generated during tutoring sessions (conversation transcripts, quiz results) belongs to you. You may export or delete it at any time.
• We may use anonymised, aggregated usage data to improve our platform. This data cannot be traced back to any individual user or child.

7. Community Marketplace Content

• The Community Marketplace may include curriculum listings submitted by other users, not by Aletheia.
• Marketplace listings are provided for convenience and are not reviewed, endorsed, or guaranteed by Aletheia for educational quality, accuracy, completeness, or fitness for your child's needs.
• Parents are responsible for reviewing marketplace content before copying or using it.
• We may apply light content moderation and may remove, hide, or restrict marketplace content that violates our policies or these Terms.

8. Copyright Infringement and DMCA Notices

Aletheia Learning LLC respects the intellectual property rights of others. Per the DMCA, we will respond expeditiously to claims of copyright infringement on the Site if submitted to our Copyright Agent as described below. Upon receipt of a notice alleging copyright infringement, we will take whatever action we deem appropriate within our sole discretion, including removal of the allegedly infringing materials and termination of access for repeat infringers of copyright-protected content.

If you believe that your intellectual property rights have been violated by us or by a third party who has uploaded materials to our website, please provide the following information to the designated Copyright Agent listed below:

1. A description of the copyrighted work or other intellectual property that you claim has been infringed;
2. A description of where the material that you claim is infringing is located on the Site;
3. An address, telephone number, and email address where we can contact you and, if different, an email address where the alleged infringing party, if not we, can contact you;
4. A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law;
5. A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf;
6. Your electronic or physical signature.

Aletheia Learning LLC may request additional information before removing any allegedly infringing material. In the event we remove the allegedly infringing materials, we will immediately notify the person responsible for posting such materials that we removed or disabled access to the materials. We may also provide the responsible person with your email address so that the person may respond to your allegations.

Pursuant to 17 U.S.C. 512(c), Aletheia Learning LLC's designated Copyright Agent is:

9. Child Safety

We take child safety seriously. Our platform includes:

• Content filtering and safety guardrails on all AI responses
• Abuse detection with automatic alerts to parents
• Session limits configurable by parents
• No direct messaging between users — children only interact with the AI tutor
• No advertising or external links in the child-facing interface

If you believe a child's safety has been compromised, contact us immediately at safety@aletheiatutor.com.

10. Availability and Modifications

• We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
• We may modify, add, or remove features at any time. Material changes that affect your use will be communicated via email.
• We reserve the right to suspend or terminate accounts that violate these Terms.

11. Limitation of Liability

To the maximum extent permitted by law:

• Aletheia is provided "as is" without warranties of any kind, express or implied.
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
• Our total liability for any claim related to the service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Dispute Resolution

Any disputes arising from these Terms or your use of Aletheia will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You retain the right to bring claims in small claims court.

13. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes via email and update the "Last Updated" date above. Continued use of the platform after changes constitutes acceptance of the revised Terms.

14. Contact Us

For questions about these Terms, contact us at: legal@aletheiatutor.com